Refund Policy
At CoreData, we maintain a transparent refund policy.
No Refund Situations
Refunds will not be provided for:
- Used or partially used messaging or calling services
- Purchased contact or calling databases
- Account suspensions due to policy violations
-
Platform-related issues beyond our control
Eligible Refunds
Refunds may be considered if:
- Payment was made but service was not activated
-
A technical issue from our side prevented service delivery
Refund Request Process
To request a refund:
- Email us within 7 days of payment
- Provide payment proof and issue details
- Our team will review and respond within 7–10 business days
Approved refunds will be processed to the original payment method.